Rochester Area Quality Council to Host Mercy Health Systems, a 2007 National Malcolm Baldrige Award Recipient

Stuck in the same rut year after year? Don't feel bad, many organizations across the country are in the same situation, regardless of their industry. But the pattern can be broken, even if it takes 20 years! You can create a renewed organization that is profitable, providing great service or products and engaging for employees.

Join the Rochester Area Quality Council, an affiliate of the Minnesota Council for Quality, on Friday, August 8th as Kathy Harris, Vice President of HR and Organizational Development at Mercy Health System, shares how Mercy has transformed its culture and improved results using the Baldrige framework and other quality improvement methods.

Mercy Health System is a winner of the 2008 Malcolm Baldrige National Quality Award, the highest Presidential award for Performance Excellence in the U.S.

For more information or to register, click here.